Effective Date: 1st August 2025
Welcome to nutsnroots.com. By accessing or using our website, you agree to the following Terms & Conditions. Please read them carefully before using our services.
1. General Use
- This website is owned and operated by Nuts & Roots (“we,” “our,” “us”) with parent company Bountyearth Private Limited.
- By visiting or purchasing from our site, you agree to be bound by these Terms & Conditions, including additional terms, policies, and disclaimers posted here.
- If you do not agree, please discontinue use of the website.
2. Products & Services
- All products displayed on nutsnroots.com are subject to availability.
- We reserve the right to limit or refuse any order placed through our site.
- Product descriptions, images, and nutritional information are provided for convenience. While we try to ensure accuracy, minor variations may occur.
3. Product Claims & Information
- Nutritional, health, or product-related claims are for general marketing and information purposes only.
- For accurate details—including ingredients, nutrition facts, and usage instructions—please refer to the physical product pack or label.
- In case of variation, the product packaging details shall prevail.
4. Pricing & Payment
- Prices are listed in Indian Rupees (INR) unless otherwise stated.
- We reserve the right to update prices at any time without prior notice.
- Payments must be made via approved payment gateways listed at checkout.
5. Shipping & Delivery
- Delivery timelines are estimates and may vary depending on your location.
- We are not responsible for delays caused by courier partners, natural events, or circumstances beyond our control.
- Risk of loss passes to you upon delivery of the order.
6. Returns & Refunds
- We only accept returns if items are damaged, defective, or incorrect.
- Requests must be raised within 48 hours of delivery via email hello@nutsnroots.com.
- Refunds, where applicable, will be processed within 2-3 weeks post investigation.
- We reserve all rights for investigations and final decision-making.
7. User Responsibilities
- You agree not to misuse the website for unlawful purposes or transmit harmful material.
- You will provide accurate information when creating an account or placing an order.
- Fraudulent, abusive, or suspicious activity may result in termination of your access.
8. Intellectual Property
- All content—including logos, product images, text, and graphics—belongs to Nuts & Roots and is protected by copyright and trademark laws.
- You may not copy, reproduce, or distribute content without written permission.
9. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their content, policies, or practices.
10. Limitation of Liability
Nuts & Roots will not be liable for any indirect, incidental, or consequential damages arising from use of the website or purchase of products.
11. Privacy
Your use of the website is governed by our Privacy Policy, which outlines how we collect and use your data.
12. Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Gurgaon, Haryana.
13. Changes to Terms
We reserve the right to modify these Terms at any time. Updates will be posted here with a revised “Effective Date.” Continued use of the website constitutes acceptance of updated Terms.
14. Contact Us
For queries, please email us at hello@nutsnroots.com or visit our Contact Us page.